Operations Manager – Healthcare Recruitment

Are you an experienced Operations Manager with a passion for driving growth and operational excellence in a dynamic, fast-paced environment? Join a leading healthcare recruitment agency committed to connecting top talent with premier healthcare organisations across Ireland.

Our client is a well-regarded industry leader, known for their innovative approach, commitment to quality, and ability to thrive in a competitive market. If you are a strategic thinker who excels in a culture of inclusivity, continuous learning, and forward-thinking, this could be the perfect opportunity for you.

As the Operations Manager, you will play a pivotal role in our client's success, overseeing and optimising operations to ensure seamless service delivery and high performance across the business. You’ll lead a talented team, managing both the well-established Healthcare Temp Supply division and the rapidly growing Permanent Recruitment division. Your expertise will be vital in enhancing operational efficiencies, driving strategic growth, and maintaining exceptional service standards for our clients, including long-term partnerships with HSE frameworks.

What You’ll Do:

• Oversee Daily Operations: Lead and manage day-to-day functions, from the recruitment and onboarding of healthcare professionals to assignment scheduling and compliance management.
• Strategic Resource Management: Plan and allocate resources efficiently to mitigate operational risks and support the company’s growth strategy.
• Enhance Operational Efficiency: Develop, implement, and refine operational policies and procedures to maximise efficiency, leverage internal ICT systems, and drive a culture of lean practices.
• Cross-Department Collaboration: Work closely with sales, marketing, finance, and HR to ensure smooth operational integration and alignment with the company’s strategic goals.
• Lead and Inspire: Manage, mentor, and motivate a diverse team, including recruiters, administrative staff, and operations personnel, fostering a culture of accountability and continuous improvement.
• Data-Driven Decision Making: Monitor key performance metrics and analyse data to track progress, inform strategies, and drive business success.
• Financial Oversight: Oversee and manage recruitment operations budgets, ensuring cost-effective solutions are implemented without compromising quality.
• Drive Continuous Improvement: Champion initiatives to streamline processes, optimise performance, and enhance client satisfaction.
• Stay Ahead of Industry Trends: Keep up-to-date with market developments, regulatory changes, and industry trends to ensure compliance and maintain a competitive edge.
• Report to Leadership: Provide regular updates to the CEO and senior management, presenting key insights and performance reports that help shape strategic decisions.

Who You Are:

• Healthcare Recruitment Expertise: You have a strong background in healthcare recruitment, ideally with experience in both temporary staffing and permanent placements. Your deep understanding of the healthcare industry and the recruitment landscape in Ireland sets you apart.
• Leadership Skills: You have proven experience leading and developing high-performing teams, with the ability to foster a proactive, results-driven culture. You excel in motivating and guiding a diverse team towards achieving operational goals.
• Results-Driven and Strategic: You bring a proactive mindset with a focus on achieving and exceeding targets. You are experienced in strategic planning, budgeting, and resource management, aligning operational activities with the company’s growth strategy.
• Operational Excellence: You have a strong track record in developing and refining operational processes, with experience in Lean Process Management being an advantage. Your ability to optimise performance and efficiency is one of your core strengths.
• Tech-Savvy and Systems-Oriented: You are comfortable working with ICT systems and leveraging technology to enhance service delivery and operational efficiency. You are a systems thinker who promotes a data-driven approach within your team.
• Regulatory and Compliance Knowledge: You possess up-to-date knowledge of healthcare staffing regulations, compliance requirements, and market trends. Your ability to adapt to changes ensures the company remains competitive and compliant.
• Innovative and Adaptable: You are a creative thinker with a forward-thinking approach. You continuously seek opportunities to improve processes and drive business growth, aligning with the company’s long-term strategic plans.
• Strong Communicator: You have excellent communication and reporting skills, capable of presenting clear and insightful updates to senior management. You are adept at using data to inform decisions and track performance.
• Customer-Centric: You are committed to delivering high levels of customer satisfaction and have experience overseeing operations that meet client needs, particularly within the framework of long-term HSE partnerships.

What’s On Offer:

• Competitive Salary: A competitive salary package that recognises your skills, experience, and contributions.
• Professional Development: Opportunities for continuous professional development, including training programmes, workshops, and conferences to help you stay at the forefront of the industry.
• Flexible Working: A flexible working environment that promotes a healthy work-life balance, including options for hybrid working arrangements.
• Career Growth: A clear path for career progression within a growing company that values innovation and forward-thinking.
• Inclusive Culture: A supportive and inclusive work environment that celebrates diversity and encourages collaboration.
• Health and Wellbeing Benefits: Access to health and wellbeing programmes and initiatives to support you both in and out of work.
• Additional Perks: Employee referral schemes, team-building events, and regular company socials.

If you are ready to take on a challenging and rewarding role where you can make a significant impact, we want to hear from you! Please send your updated CV, and let’s explore this exciting opportunity together.