After Sales Technical Representative (Automotive) – 3-Year Fixed Term

Salary: €55,000–€58,000 + bonus up to 10% 

Contract: 3-year FTC (with potential to become permanent)
Location: Field & office (c. 50/50). Nationwide dealer network (~43 sites).
Reporting to: Head of Technical

Join a national automotive brand’s central technical team and become the go-to expert for a 43-dealer network. This is a high-tech role suited to a master diagnostic technician or technical specialist who enjoys solving complex faults, supporting dealers, and lifting capability across the network.

Benefits

• Company car provided

• Bonus up to 10% of salary

• Employee Assistance Programme

• PCP staff purchase scheme

• Onsite gym (with classes) & canteen

• 26 days’ annual leave (+ option to purchase additional days)

• Learning & development support / further education

What you’ll do

• Provide dealer technical support via the central quality system (CQS) and follow up on technical reports.

• Handle technical queries (phone/email); carry out on-site support when required.

• Check dealer workshops for correct use of technical information systems and processes.

• Investigate, document and resolve field technical issues; compile reports to the distributor/OEM.

• Feed dealer needs into the Training team; help implement campaigns and deliver network training.

• Prepare and present at regional technical meetings (twice yearly).

• Partner with Customer Relations, Warranty, Parts and Product teams on technical matters.

What you’ll bring

• 5+ years’ experience in a similar role (distributor or main dealer franchise).

• Expertise in vehicle electronics, modern engine technology (diesel/modern powertrains) and advanced diagnostics/troubleshooting.

• Clear written/verbal communication; able to turn complex findings into easy-to-read reports.

• Strong organisation and stakeholder skills; responsive customer service mindset.

• Solid MS Office (Excel, Word, PowerPoint).

• Full, clean driving licence.

• Brand experience welcome but not essential—a structured Technical Training Programme is in place.

Why apply

• Influence technical quality across a national network while staying hands-on with diagnostics.

• Blend of field and office work; variety of problems, people and platforms.

• Structured L&D with support for further education and clear progression pathways.